Meet the Team

The people behind every exceptional stay.

Covara is built by experts across property, hospitality, design, technology and finance, united by a belief that exceptional stays come from thoughtful detail, seamless systems and genuine care.

Our philosophy

Hospitality is a people business.

Covara was founded on the belief that the difference between a good stay and an exceptional one comes down to the people behind it. Our team brings together experience across hospitality, property, operations, technology and guest experience to deliver stays that feel seamless, thoughtful and well cared for.

We are small by design. Every person on the Covara team is involved in the properties they oversee. There are no call centres, no layered handovers and no shortcuts.

Covara team

Leadership

The founders and directors.

James Pattison

James

Co-Founder & DIRECTOR OF SALES

James spent the first decade of his career in investment banking and various entrepreneurial pursuits across Sydney and London, before taking his passion for startup businesses full-time, starting his own business; providing debt & equity funding and mentoring to entrepreneurs. James successfully grew the business over 5 years, supporting over 1,000 entrepreneurs across four offices. More recently, James has pursued his interest in technology as an enabler, implementing technology to the short-term accommodation industry, whilst achieving superhost status on a portfolio of London and Sydney properties. In his spare time, James is an avid fan of the theatre and enjoys working on his acting craft.

Christian Carella

Christian

Co-Founder & Director of TECHNOLOGY

Christian is the Co-Founder and Director of Technology at Covara, bringing over a decade of experience leading technology teams for globally recognised brands including Swarovski, Yahoo, and Peloton. He is a licensed real estate professional in both New South Wales and Queensland, combining deep industry knowledge with a passion for innovation. Over the past 15 years, Christian has founded and grown multiple successful e-commerce businesses, developing extensive expertise in digital marketing, technology, lead generation, and customer experience. He is currently focused on leveraging artificial intelligence to streamline operations, enhance the homeowner and guest experience, and keep Covara at the forefront of innovation in the short-term accommodation industry. Driven by a data-led, customer-first approach, Christian is passionate about building technology that delivers exceptional results. Outside of work, he enjoys exploring emerging technologies, reading about the future of AI, and travelling the world.

The team

Operations, Styling & Guest Relations.

Carmen

Lotis

Head of OPERATIONS

Lotis leads Covara’s operations, ensuring every stay runs seamlessly from booking through to departure. With a meticulous eye for detail and a deep understanding of guest and homeowner expectations, Lotis oversees day-to-day execution, team coordination, and service delivery to uphold Covara’s consistently exceptional standards.

Lisa

Lisa

stylist

Lisa leads Covara’s interior styling, thoughtfully curating each home to reflect a refined, timeless aesthetic that elevates every stay. With a deep understanding of luxury design and guest experience, she ensures every detail feels considered, cohesive, and effortlessly beautiful. Comfortable working with both individual homeowners and developers, Lisa tailors each space to maximise both guest appeal and property performance.

Lotis

Carmen

Property MANAGER

Carmen oversees property readiness, housekeeping standards and maintenance coordination across the Covara portfolio. She conducts every inspection personally and sets the benchmark for presentation standards.

Lotis

Joanna

Property MANAGER

With a background in hospitality and beauty therapy, Joanna understands the small details that make a stay exceptional. Whether guests are travelling for business or leisure, she is passionate about delivering seamless experiences and outstanding service. Her warm approach, attention to detail, and commitment to high standards help ensure every guest enjoys a memorable stay.

Lotis

Star

FINANCE EXECUTIVE

Star leads Covara's finance and bookkeeping, ensuring every homeowner receives accurate, transparent financial reporting and exceptional attention to detail. Her organised approach and commitment to accuracy help provide a seamless financial experience for both homeowners and the Covara team.

Work with us

We’re always looking for exceptional people.

If you have a background in hospitality, luxury property or guest services and share our standards, we would love to hear from you.

7+

Team members

Sydney

Based in Surry Hills

Always

Seeking exceptional people